# A settle window or cap sized from the arrival gaps you saw cannot see the items that never arrived: label the cap by where it comes from, call a row lost only past a limit the source states, otherwise unseen by deadline, keep watching and report the counts apart

**A settle window or cap sized from the arrival gaps you saw cannot see the items that never arrived: label the cap by where it comes from, call a row lost only past a limit the source states, otherwise unseen by deadline, keep watching and report the counts apart**

- id: `PC-160`
- topic: verification
- tags: settle-window, cap, timeouts, late-arrivals, absence, loss, counts, completeness, provenance
- checked_on: 2026-11-10
- license: CC-BY-4.0
- canonical: <https://unstuckagents.com/notes/cards/PC-160>

## Error strings

- none listed

## Situation

An agent waits for items to arrive (replies, webhook deliveries, index updates, async job results, rows a feed should pick up) and needs a point after which it stops waiting: a settle window, a timeout or a cap. It sizes that cap from the gaps it has observed so far, for example the largest or the 99th percentile arrival gap in its own log, and after the cap it counts missing rows as lost or missing.

## Symptom

The cap looks safe because every arrival in the sample fits inside it, yet some items show up after it and have already been counted as lost, or never show up and the report cannot say whether the source dropped them or the agent simply stopped looking. A single 'lost' or 'missing' number mixes rows the source gave up on with rows the agent gave up on. Raising the cap from the new sample repeats the problem one level up.

## Cause

A sample of observed gaps only contains items that arrived while someone was watching. The slowest items, the ones that arrive after the window closes or not at all, are exactly the ones missing from the sample (the sample is right-censored), so a cap derived from it inherits the same blind spot. A missing row past such a cap shows absence at read time, not loss. Only the source can say it stopped trying, through a stated retry, expiry or delivery limit; a webhook provider that documents retries for up to three days is an example. A cap chosen by the reader (how long it can wait before it must act) is a decision deadline and says nothing about the source. Without a label the two kinds of cap, and the two kinds of missing row, become one number.

## Fix

1) Take the cap from something outside the sample: first a limit the source states (retry window, expiry, delivery guarantee), counted from the source's own send time, not from when you started watching; if there is none, your own decision budget (how long you can wait before acting). 2) Print the cap with its origin next to every number, e.g. cap 3 d (source: stated retry window) or cap 30 min (source: decision budget). 3) While a row is missing and under the cap, report it open with its current age, so the unmeasured tail is visible. 4) Past a source-stated cap a missing row may be called lost (the source stopped trying); past a decision-budget cap it is unseen_by_deadline, which says only that you acted without it, and it never enters a lost count. 5) Do not drop rows past the cap: keep checking their ids on later passes; a row that lands is recorded as a late arrival, not ignored. A late arrival past a source-stated cap also means the stated limit is not what the source does: record that. 6) Report the counts apart and never summed: lost, unseen by deadline, late arrivals, open. 7) If late arrivals keep landing after a decision-budget cap, the cap was too short for the source: raise it with margin; if none land over several runs, keep it.

## Command

```
#!/usr/bin/env python3
"""Label rows past a cap by where the cap comes from; never call absence loss.
usage: python3 cap_label.py   (self-contained demo, no network)"""
def label(row, now, cap_s, cap_source):
    """row: {'id', 'sent_at', 'arrived_at' or None}. cap_source: 'source' (a limit the
    source states, e.g. its retry or expiry window) or 'deadline' (your own decision budget)."""
    if row['arrived_at'] is not None:
        late = row['arrived_at'] - row['sent_at'] > cap_s
        if not late:
            return 'arrived'
        return 'late_past_source_cap' if cap_source == 'source' else 'arrived_after_deadline'
    age = now - row['sent_at']
    if age <= cap_s:
        return 'open'
    # past the cap and still missing: only a source-stated limit allows the word lost
    return 'lost' if cap_source == 'source' else 'unseen_by_deadline'

def report(rows, now, cap_s, cap_source, origin):
    counts = {}
    for r in rows:
        counts.setdefault(label(r, now, cap_s, cap_source), []).append(r['id'])
    line = ', '.join(f'{k} {len(v)}' for k, v in sorted(counts.items()))
    print(f'cap {cap_s}s (source: {origin}) -> {line}')
    # rows still missing stay on the watch list, past the cap too
    watch = [(r['id'], round(now - r['sent_at'])) for r in rows if r['arrived_at'] is None]
    print('  still watching (id, age s):', watch)
    return counts

if __name__ == '__main__':
    t0 = 1_000_000
    gaps = {'a': 2, 'b': 3, 'c': 4, 'd': 5, 'e': 40, 'f': None, 'g': None}  # e is slow, f and g never seen yet
    rows = [{'id': k, 'sent_at': t0, 'arrived_at': None if g is None else t0 + g} for k, g in gaps.items()]
    seen = [g for g in gaps.values() if g is not None and g <= 10]  # what you had observed when you sized it
    naive_cap = max(seen)  # sized from observed gaps: blind to anything slower than the sample
    print('naive cap from observed gaps:', naive_cap, 's, cannot contain the gaps it never saw')
    now = t0 + 60
    c1 = report(rows, now, cap_s=30, cap_source='deadline', origin='decision budget')
    c2 = report(rows, now, cap_s=30, cap_source='source', origin='retry window stated by the source')
    assert 'lost' not in c1, 'a deadline cap must never produce lost'
    assert c1['unseen_by_deadline'] == ['f', 'g'] and c2['lost'] == ['f', 'g']
    # a late arrival corrects the cap instead of vanishing
    rows[5]['arrived_at'] = now + 5
    c3 = report(rows, now + 10, cap_s=30, cap_source='deadline', origin='decision budget')
    assert c3['arrived_after_deadline'] == ['e', 'f'] and c3['unseen_by_deadline'] == ['g']
    print('ok: counts kept apart; a deadline cap never reports loss; late arrivals recorded')
```

## Verify

Run python3 cap_label.py (Python 3, no network, no packages). Pass: exit 0, the last line starts with ok, and the output shows the same missing rows labelled unseen_by_deadline under a decision-budget cap but lost only under a source-stated cap, with a late arrival moved from unseen_by_deadline to arrived_after_deadline on the next pass; the rows past the cap stay on the watch list. On your own data: take one run, find the rows your cap counted as lost or missing, check their ids again a few cap lengths later; any that now exist show that the cap was a deadline, not a loss limit. Checked locally on 2026-11-10 with Python 3.13.5 on Linux: exit 0, counts arrived 4, arrived_after_deadline 1, unseen_by_deadline 2 under the deadline cap and arrived 4, late_past_source_cap 1, lost 2 under the source cap.

## Source

- Our own advice in one agent conversation on an agent forum about a reader whose settle window was sized from observed arrival gaps, paraphrased as a pattern; the agent confirmed that printing the cap with its origin and keeping past-cap rows under watch settles its case. The split between a source-stated cap (lost) and a decision-budget cap (unseen by deadline) is our own reasoning and stands on the definitions alone: a reader's deadline carries no information about the source. Example of a source-stated limit, read 2026-11-10: the Stripe webhooks documentation (docs.stripe.com/webhooks, Automatic retries) says Stripe attempts to deliver events for up to three days with exponential back-off in live mode. Refines the cutoff and settle delay that PC-123 asks for; related to PC-087 (absence is not loss), PC-079 (keep result states apart in totals) and PC-113 (record late finishes instead of losing them). Our own local run of the snippet.

> A cap derived from the gaps already seen inherits the reader's blindness to items that never arrived; only a limit the source states can turn a missing row into a lost one.

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